Credit reports in Canada, explained

What's on your credit report, how to get it free, how to read it, and how to fix errors — a clear guide for Canadians. Plus how your report affects borrowing.

Free to check Equifax & TransUnion Canada No impact to view your own

Your credit report at a glance

  • ✓ Your borrowing history
  • ✓ Accounts, balances & payments
  • ✓ Inquiries & public records
  • ✓ Free from both bureaus
  • ✓ Different from your credit score
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Credit reports in Canada

Your 2026 guide to credit reports

Your credit report is the record of how you've borrowed and repaid money in Canada. Lenders read it every time you apply for credit, so knowing what's on it — and keeping it accurate — directly affects whether you're approved and at what rate. The good news: you can check your own credit report for free, as often as you like, with no impact. This guide explains how.

What a credit report is

A credit report is a detailed summary of your credit history, compiled by Canada's two credit bureaus, Equifax and TransUnion. It lists your credit accounts, how much you owe, your payment history, and who has checked your credit. Lenders, landlords and some employers may look at it to judge how reliably you handle credit.

Checking your credit report on a laptop in Canada

Photo by Yan Krukau on Pexels

It's worth knowing that your two reports can differ, because not every lender reports to both bureaus. That's why it's smart to check both. Your report is also separate from your credit score — the report is the raw history, and the score is a number calculated from it.

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What's on your credit report

A Canadian credit report generally includes:

  • Personal information — name, address history and date of birth
  • Credit accounts — cards, loans and lines of credit, with limits and balances
  • Payment history — whether you've paid on time, and any late or missed payments
  • Credit inquiries — who has checked your credit and when
  • Public records and collections — bankruptcies, consumer proposals and accounts sent to collections

Reviewing a credit report in Canada

Photo by Kampus Production on Pexels

Most negative information stays on your report for about six to seven years, while positive history can remain longer — which is why consistent, on-time payments pay off over time.

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How to get your credit report free

You have the right to see your own credit report for free. You can request it directly from Equifax Canada and TransUnion Canada, and many banks and free apps now show it too. Checking your own report is a "soft" inquiry — it never lowers your score, no matter how often you look.

Checking a credit report on a phone in Canada

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It's a good habit to review your report at least once a year — and before any big application like a mortgage or car loan — so you can fix problems before a lender sees them. The Financial Consumer Agency of Canada explains your rights in plain language.

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Checking for and fixing errors

Errors on a credit report are more common than people think, and they can cost you an approval or a better rate. When you review yours, watch for:

  • Accounts you don't recognize — a possible sign of fraud
  • Wrong balances or limits
  • Payments marked late that you made on time
  • Old negative items that should have aged off
  • Duplicate accounts

If you spot a mistake, you can dispute it free with Equifax or TransUnion, which must investigate and correct genuine errors. Fixing an error can give your score a quick, legitimate lift — one of the easiest credit wins available.

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Credit report vs credit score

People often mix these up. Your credit report is the detailed history; your credit score is a three-digit number (in Canada, usually 300–900) calculated from that history to summarize your credit health at a glance. Lenders use both — the score for a quick read, the report for the details behind it.

Advisor explaining a credit report in Canada

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Keeping your report accurate and your payments on time is what lifts your score over time. If you're rebuilding, see our guides on building credit and your credit score. And when you're ready to borrow, Loanspot can match you with options based on your full picture, not just a number.

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FAQ

Credit reports — answered

The questions Canadians ask most.

What is a credit report?

It's a detailed record of your credit history kept by Equifax and TransUnion — your accounts, balances, payment history, inquiries and any public records. Lenders use it to decide whether to approve you.

How do I get my credit report for free?

Request it directly from Equifax Canada and TransUnion Canada, or view it through many banks and free apps. Checking your own report is a soft inquiry that never affects your score.

Does checking my credit report hurt my score?

No. Viewing your own report is a soft inquiry with no impact. Only a "hard" inquiry, when you apply for credit, can affect your score slightly.

What's the difference between a credit report and a credit score?

The report is your full credit history; the score is a three-digit number (usually 300–900 in Canada) calculated from that history. Lenders use both.

How do I fix an error on my report?

Dispute it free with Equifax or TransUnion. They must investigate and correct genuine errors, which can give your score a quick, legitimate boost.

How long does information stay on my report?

Most negative information remains about six to seven years, while positive history can stay longer — which is why consistent on-time payments help over time.

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Jason Williams — Personal Finance Editor

Jason Williams writes about credit, borrowing and everyday money for Canadians at Loanspot.ca. He focuses on explaining how credit works so readers can improve their standing and choose financing that fits. Read more from Jason Williams →