When debt becomes overwhelming and you’re struggling to keep up with monthly payments, the weight of financial stress can feel unbearable. Collection calls, mounting interest charges, and the constant worry about making ends meet can take a serious toll on your mental health and quality of life. If you’re facing this situation, you may have heard about consumer proposals as a potential solution. But what exactly is a consumer proposal, and could it be the right option for your financial circumstances?
This comprehensive guide will walk you through everything you need to know about the consumer proposal process in Canada, from understanding the basics to navigating each step of the journey toward financial freedom.
What is a Consumer Proposal?
A consumer proposal represents one of Canada’s most effective legal solutions for managing unmanageable debt. Essentially, what is consumer proposal legislation designed to do is provide a middle ground between continuing to struggle with debt payments and filing for bankruptcy.
In technical terms, a consumer proposal is a legally binding agreement between you and your creditors that allows you to repay a percentage of what you owe over a period of up to five years. Once you’ve completed the agreed-upon payments, the remaining debt is forgiven entirely. This process is administered under the Bankruptcy and Insolvency Act and must be filed through a Licensed Insolvency Trustee (LIT), who serves as the neutral intermediary between you and your creditors.
The beauty of a consumer proposal lies in its flexibility and practical approach to debt relief. Rather than forcing you into a one-size-fits-all solution, it allows for negotiation based on your actual financial capacity. Your trustee will work with you to develop a proposal that reflects what you can realistically afford to pay, while also presenting an offer that your creditors are likely to accept.
Key Features of Consumer Proposals
Understanding the fundamental characteristics of consumer proposals helps you evaluate whether this option suits your needs:
- Debt Reduction: Most consumer proposals result in paying back between 20% to 70% of your total unsecured debt, with the remainder being completely forgiven upon completion
- Interest Freeze: The moment you file a consumer proposal, interest charges on your included debts stop accumulating immediately
- Asset Protection: Unlike bankruptcy, you keep all your assets including your home, vehicle, investments, and personal belongings
- Fixed Payments: Your monthly payment amount is established upfront and remains constant throughout the proposal term, even if your income increases
- Legal Protection: Filing provides immediate legal protection through a stay of proceedings, halting all collection activities, wage garnishments, and legal actions
How Does a Consumer Proposal Work?
Understanding how does a consumer proposal work involves familiarizing yourself with each stage of the process. The journey from initial consultation to final debt elimination follows a structured path designed to ensure fairness for both debtors and creditors.
Step 1: Initial Consultation with a Licensed Insolvency Trustee
Your consumer proposal journey begins with a free, no-obligation consultation with a Licensed Insolvency Trustee. These federally regulated professionals are the only individuals in Canada authorized to file and administer consumer proposals.
During this initial meeting, your trustee will:
- Review your complete financial picture including income, expenses, assets, and debts
- Discuss all available debt relief options, not just consumer proposals
- Explain the advantages and disadvantages of each option specific to your situation
- Determine whether you meet the eligibility requirements for filing a consumer proposal
- Answer all your questions without pressure or judgment
- Provide guidance on what to expect if you proceed
This consultation is crucial because not everyone needs a consumer proposal. Sometimes, simpler solutions like budgeting adjustments, credit counseling, or even debt consolidation through services like Loanspot.ca might be more appropriate. A trustworthy Licensed Insolvency Trustee will honestly assess whether a consumer proposal is truly your best option or if alternatives would serve you better.
Step 2: Developing Your Repayment Plan
If you decide to proceed with a consumer proposal, your trustee will work with you to develop a repayment plan that balances two critical factors: what you can realistically afford and what your creditors are likely to accept.
Your trustee will analyze:
- Your monthly household income from all sources
- Your essential living expenses (housing, food, utilities, transportation, etc.)
- The total amount of your unsecured debt
- The types of creditors you owe
- The value of any assets you own
- What you would have to pay if you filed for bankruptcy instead
Based on this analysis, your trustee will recommend a monthly payment amount and proposal term. Most consumer proposals span three to five years, though shorter terms are possible if you can make larger monthly payments or offer a lump sum settlement.
Example Scenario: If you owe $60,000 in unsecured debt and can afford $350 per month, your trustee might structure a 60-month (5-year) proposal totaling $21,000. This would eliminate $39,000 of your debt, a 65% reduction. Your creditors would receive more than they would in a bankruptcy scenario, making the proposal attractive to them while providing you with significant debt relief.
Step 3: Filing the Proposal
Once you’ve agreed on the terms, your trustee prepares the legal documents required to file your consumer proposal with the Office of the Superintendent of Bankruptcy. These documents include:
- A detailed statement of your financial affairs
- A complete list of your creditors and the amounts owed
- Information about your income and expenses
- Details about your assets and their estimated values
- The specific terms of your proposed repayment plan
You’ll review and sign these documents, and then your trustee officially files them with the government. The moment of filing is significant because it triggers immediate legal protection.
Step 4: Automatic Stay of Proceedings
The instant your consumer proposal is filed, an automatic stay of proceedings takes effect. This powerful legal protection immediately stops:
- All collection calls and letters from creditors
- Wage garnishments
- Legal actions and lawsuits related to your debts
- Bank account seizures
- Further interest accumulation on included debts
This breathing room is often one of the most immediately beneficial aspects of filing a consumer proposal. After months or years of constant creditor harassment, the sudden silence can feel like an enormous weight has been lifted.
Step 5: Creditor Notification and Voting Period
Your trustee notifies all your creditors about your proposal within five days of filing. Your creditors then have 45 days to review your offer and decide whether to accept or reject it.
During this period, creditors can:
- Accept the proposal as presented: Most creditors will simply accept without requesting changes
- Reject the proposal: Creditors can vote against accepting your offer
- Request a meeting of creditors: If creditors holding at least 25% of your total debt value request it, a meeting must be held
Here’s an important point: creditors vote based on the dollar amount they’re owed, not by number of creditors. For your proposal to be accepted, you need approval from the majority of creditors by dollar value who actually vote. Creditors who don’t respond are deemed to have accepted your proposal.
If fewer than 25% of your creditors (by dollar value) request a meeting, your proposal is automatically deemed accepted on the 45th day after filing. This happens in the vast majority of cases, approximately 99% of consumer proposals are accepted by creditors.
Step 6: Meeting of Creditors (If Required)
If a meeting of creditors is called, it typically occurs within 21 days of the request. You and your trustee will attend this meeting, which is usually held virtually or at the trustee’s office.
During the meeting:
- Creditors may ask questions about your financial situation
- Your trustee explains why the proposal represents a reasonable offer
- Creditors vote on whether to accept, reject, or modify the proposal
- The proposal is accepted if approved by the majority of creditors (by dollar value) who vote
Even if a meeting is called, rejection is rare. Most creditors recognize that consumer proposals offer better recovery than bankruptcy would provide.
Step 7: Fulfilling Your Proposal Obligations
Once your proposal is accepted, you enter the payment phase. Your responsibilities during this time are relatively straightforward:
Primary Obligations:
- Make your scheduled proposal payments on time
- Attend two mandatory financial counseling sessions with your trustee
- Notify your trustee of any significant changes to your circumstances
- File your income tax returns annually and provide copies to your trustee
- Maintain communication with your trustee throughout the process
Payment Flexibility:
Consumer proposals offer considerable flexibility in how you make payments:
- Monthly payments on a specific date
- Payments aligned with your pay schedule (bi-weekly, semi-monthly, etc.)
- Lump sum payments if you receive a windfall
- Early completion by paying off the proposal ahead of schedule
One significant advantage of consumer proposals is that your payment amount remains fixed regardless of income increases. If you get a raise or a better job during your proposal, you don’t have to pay more, unlike bankruptcy, where increased income triggers surplus income payments.
Step 8: Completion and Certificate of Full Performance
Once you’ve made all your scheduled payments and fulfilled your other obligations, your trustee will issue a Certificate of Full Performance. This official document confirms that you’ve successfully completed your consumer proposal.
At this point:
- All remaining debt included in your proposal is legally eliminated
- You’re completely discharged from those obligations
- You can begin rebuilding your credit with a clean slate
- The proposal notation will remain on your credit report for three years from completion or six years from filing, whichever comes first

Eligibility Requirements: Can You File a Consumer Proposal?
Not everyone qualifies to file a consumer proposal in Canada. The Bankruptcy and Insolvency Act establishes specific eligibility criteria that you must meet.
Basic Eligibility Requirements
To file a consumer proposal, you must:
- Be insolvent: You must either owe more than you own, or be unable to meet your debt obligations as they become due
- Have unsecured debt under $250,000: This excludes your mortgage on your principal residence (so if you have a $400,000 mortgage but only $150,000 in other debts, you still qualify)
- Be a Canadian resident: You must live in Canada or have property in Canada (citizenship is not required, permanent residents and those with work permits can file)
- Have the ability to make payments: You need sufficient stable income to make the proposed monthly payments
Who Benefits Most from Consumer Proposals?
Consumer proposals work particularly well for individuals who:
- Have regular income from employment, self-employment, pensions, or disability benefits
- Own assets they want to protect (homes with equity, vehicles, investments, RRSPs)
- Owe significant amounts on credit cards, personal loans, lines of credit, or tax debts
- Are facing or already experiencing wage garnishment
- Want to avoid bankruptcy but cannot repay their debts in full
- Need lower monthly payments than current minimum payments require
Is Consumer Proposal Worth It?
When considering whether is consumer proposal worth it for your situation, you need to carefully evaluate both the benefits and drawbacks.
Major Advantages of Consumer Proposals
1. Substantial Debt Reduction Most people pay back only 20-40% of their total unsecured debt, with the rest being completely forgiven. This can eliminate tens of thousands of dollars in obligations.
2. Asset Protection You keep all your assets, your home, vehicles, investments, RRSPs, tax-free savings accounts, and personal belongings. This is the primary advantage over bankruptcy.
3. Interest and Collection Actions Stop Immediately The moment you file, interest stops accumulating and creditors must cease all collection activities. No more harassing phone calls or threatening letters.
4. Fixed, Affordable Monthly Payments Your payment amount is based on what you can afford, not what creditors demand. Once set, this amount never increases even if your income rises.
5. Predictable Timeline You know exactly when you’ll be debt-free, typically within three to five years. This provides a clear light at the end of the tunnel.
6. Legal Protection The automatic stay of proceedings prevents wage garnishments, lawsuits, and other legal actions related to your debts.
7. Avoidance of Bankruptcy A consumer proposal appears less severely on your credit report than bankruptcy and is removed sooner (three years after completion vs. six to seven years for bankruptcy).
8. Binding on All Creditors Once accepted by the majority, even creditors who voted against it must honor the terms. You don’t have to negotiate with each creditor individually.
9. Flexibility in Payment Methods You can make lump sum payments, pay monthly, or align payments with your paycheck schedule. You can also pay off your proposal early without penalty.
10. Professional Financial Counseling The two mandatory counseling sessions help you develop better money management skills and avoid future debt problems.
Disadvantages and Considerations
1. Credit Impact Your credit rating will drop initially, and the consumer proposal will appear on your credit report for three years after completion or six years from filing, whichever comes first. However, this impact is less severe and shorter-lasting than bankruptcy.
2. Surrender of Credit Cards You must give up all your credit cards when you file. However, you can typically obtain a secured credit card during your proposal to begin rebuilding credit.
3. Risk of Annulment If you miss three consecutive payments, your proposal will be automatically annulled, and your original debts will be reinstated. This makes consistent payment crucial.
4. Not All Debts Are Included Secured debts, support payments, recent student loans, and court fines remain your responsibility.
5. Public Record Consumer proposals are public records searchable through the Office of the Superintendent of Bankruptcy’s database, though they’re not widely publicized.
6. Potential for Rejection While rare (less than 1% are rejected), creditors could vote down your proposal if they believe you can afford more or that bankruptcy would yield better recovery.
Finding Your Path to Financial Freedom
Carefully evaluate your complete financial picture, explore all available options, and consult with qualified professionals who can provide personalized guidance. Whether through a consumer proposal, debt consolidation facilitated by services like Loanspot, credit counseling, or other solutions, taking action to address your debt problems is the crucial first step toward financial recovery and peace of mind.
The journey to financial freedom may seem daunting, but thousands of Canadians successfully complete consumer proposals each year and emerge with a fresh start, better money management skills, and renewed confidence in their financial futures. With proper guidance and commitment, you can too.